AGVSPORT America LLC WARRANTY POLICY
Every AGVSPORT product from AGVSPORT America LLC features a one-year warranty against manufacture defects to the original buyer. This warranty is valid for one year from the original purchase date. A product recognized as defective by AGVSPORT will be repaired or replaced at AGVSPORT’s discretion.
AGVSPORT warranty only covers products purchased from an authorized AGVSPORT dealer:
- ☻ Customer must obtain a Return Merchandise Authorization (RMA) prior to returning any product
- ☻ Customer must provide proof of purchase from an authorized dealer to obtain warranty service or replacement
- ☻ Certain authorized retailers sell our products online, or through online auction sites in accordance with our regulations. For warranty on online purchases, an itemized receipt from that dealer must be included, with the business name physical address and phone number
- ☻ This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty
- ☻ AGVSPORT Group is not liable for any incidental or consequential damages
- ☻ This warranty does not cover any representation or warranty made by a dealer beyond the provisions of this warranty
The AGVSPORT Group warranty does not cover:
- ☻ Products without an invoice or sales receipt, which makes it impossible to establish the date and origin of sale, and also due to the risk of illegal or illicit provenance (e.g. stolen etc.)
- ☻ Products that have reached the end of their normal life cycle
- ☻ Damage due to accidents, negligence, misuse, corrosion, incorrect installation, improperly performed repairs, use of incompatible spare parts or components, unapproved modifications or normal wear and tear
- ☻ Consumable materials including knee pucks, armor padding etc.
- ☻ Products purchased from dealers based outside of the United States
- ☻ Any expenditure related to the transport of the product to and from an authorized service center
- ☻ Compensation for inconvenience associated with not being able to use the product while being repaired or replaced
At AGVSPORT, we can provide product repairs and/or refurbishment services. If a product has been damaged in a crash, we may be affect repairs to allow you to extend the useful life of the existing product. If your product is under warranty, we will carry out a full examination of the product. If it is found to be faulty due to original manufacture, we will repair or replace the garment at our discretion. If your warranty is expired, we offer refurbishment of your garments for the appropriate cost including shipping and handling charges.
If you have any questions or concerns please email us at: firstname.lastname@example.org